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Enterprise |
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Cloud based secure hosting
Our software runs in the cloud in very secure data centres, so no need for you to worry about security or backups.
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Advanced Dashboard
No more jumping between screens to get an overview of your project. Our dashboard gives you relevant information at your finger tips saving you time and effort.
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Unlimited Users
Get your whole team involved at no extra cost. Our software comes with unlimited users including administrators, reviewers, submitters and authors.
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Single Sign On
Running more than one project? With Firebird, there's no need to have different user accounts for different projects. Our single sign on means that users can access all their projects from one account saving time and hassle.
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Social Login
Don't keep your users waiting. Social Login saves time by allowing users to log in using their Linked In or Google accounts so no more time consuming sign up screens.
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Micro Workflow
Micro Workflow enables your project to have different submissions in different stages at the same time E.g. No need to close submissions to start reviewing. Micro Workflow maximises convenience and flexibility for all your users.
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Change Theme
Choose from a wide range of customised themes so that your project colours are consistent with your organisation/conference brand to reassure users and improve their experience.
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Custom Themes & Branding
Have a seamless experience for users as they navigate from your project website to the Firebird system by precisely matching fonts, colours and images using our in-house design service.
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Business Analysis Service
Need help seeing the wood from the trees in your complex event? Not sure how things fit together? Our Business Analysis service will help convert a list of requirements into a tailored project just for you saving you time and pre-event stress.
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Data Uploads
Preload your project with submissions, reviewers, organisations or any other data to get your event underway
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| Submitting (Read more...) |
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Submitter's Dashboard
Give your submitters a single place to add their submission, find out information and help about your event and see how their submissions are progressing. The dashboard keeps your submitters engaged with your event and reduces the amount of support your team need to give them.
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Customisable Submitter's Dashboard
The customisable dashboard keeps your submitters experience on brand for a seamless expereince.
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Unlimited Submissions*
We don't charge a per submission fee. No need to worry about runaway costs or having to spend time removing incomplete submissions to keep your costs down. We price based on the expected number of submissions for your project but won't quibble if it's not exact.NOTE: Basic package limited to 100 submissions.
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Customisable Submission Questions
Whatever information you need from your users, we can store it in their submissions using customisable questions including: Multiple Choice, Multiple Select, Rich Text and File Uploads.
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Submission Form Editor
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Hidden Submission Fields
Let Firebird store all your data in one place without worrying about who can see it. Take control and make sure Reviewers don't see data for Submitters only; or make sure Moderators have access to data that reviewers can't see.
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Show Status to Submitters
Control whether your submitters can see the status (Accepted, Rejected, Review) of their submissions giving them up to the minute information and reducing the time you spend answering submitter quesions.
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Configurable Workflow (Multiple Stages)
Our configurable workflow means you can have multiple submision, reviewing and rework rounds to ensure that you get the best quality submissions for your project.
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Advanced Workflow
Perhaps your project needs different workflows for different types of submission; maybe Oral presentations need a different review form to Posters? Whatever the complexity, our team can configure an advanced workflow for your project.
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| Reviewing (Read more...) |
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Reviewer's Dashboard
Give your reviewers a single place to manage their reviews, find out information about the review process, and download information packs with all the submission data they need. The customisable dashboard makes life easy for your reviewers and reduces the amount of support your team need to give them.
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Standard Peer Reviewing
Assign submissions to reviewers and allow them to grade and comment on them.
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Customisable Review Form
Customise the information you collect from your reviewers about your submissions.
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Personalised Reviewer Abstract Book
Reviewers can download an abstract book containing just the abstracts they need to review.This makes it easier for them to print out and review submissions offline.
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Multiple Review Rounds
Have as many rounds of reviewing as you need to ensure your submissions are of the highest quality. Keep the same reviewers or assign to new ones. Repeat questions or ask new ones at each round.
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Blind Reviewing
Keep your submitters anonymous with our blind reviewing feature. Reviewers won't be able to see any personal data about the submitters or authors to guarantee fair reviewing.
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Show Reviews to Submitters
Control whether submitters can see the reviewer feedback, scores or any other review information reducing the amount of time you spend answering submitter questions.
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Reviewer Sign Up
Increase your pool of reviewers by allowing them to sign up for your project. Customise their application form and then review and select the ones that will really add value to your project and reduce the pressure to get those reviews done on time.
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| Committee Moderation (Read more...) |
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Moderator's Dashboard
Let your moderators see all their data in once place, including their reviewers, reviews, progress charts and online help. The customisable dashboard makes life easy for your moderators to stay in control and help make your project a total success.
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Committee Overview
Allow your committee to see how your project is progressing and give them tools to see what is going on.
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Committee Assignment
Allow your comittee to assign reviewers to the most approriate submissions to get high quality reviews and high completion rates from your reviewers.
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Committee Moderation
Allow your moderators to check and/or edit the reviews completed by your reviewers - useful for vetting the reviewer feedback to submitters.
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Committee Sign Off
Give your moderators the ability to sign off the reviews and to add their own comments about the review or the submissions being reviewed.
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Committee Decisions
Give your moderators the ability to make final decisions about submissions e.g. choosing which ones are accepted, poster, oral or any other decision you need about your submissions.
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| Reporting |
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Standard Reports
With over 30 standard Excel, Word and PDF reports available, you will have the data you need in the right format all available from the Reporting Dashboard. No more hunting around to find the information you need.
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Full data download
Get ALL your data out of our system at ANY time with a single click. Download a permanent record of your project that will last long after your event has finished. This single download saves you time and effort and includes all reports as well as all the data and files uploaded to your project.
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Export to Excel
Save time with our nicely formatted Excel exports that are extremely easy to use. No more time spent formatting awkward CSV or Text downloads.
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Export to Word/PDF
Our beautifully layed out PDF and Word documents present the information in your event in a way that is ready to pass straight on to project stakeholders and 3rd parties without having to reformat and tidy up. Just click and enjoy.
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Client / Stakeholder Portal
If you're running an event on behalf of someone else then the customisable client dashboard will enable your customer or key stakeholders to see how their project is progressing. Progress charts and statistical tiles providing a wealth of easy to digest information. They get read-only access to real-time information and you no longer have to produce time consuming reports and email updates.
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| Communications |
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Email Tracking
No more sending emails to your users and hoping they get through. Our communication tools include email tracking so you know that your users are getting the message.
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Targeted Emails
Our email templates can send targeted emails to exactly who you need. E.g. Submitters with incomplete submissions, Reviewers who haven't finished reviewing, Delegates who haven't bought tickets. Firebird can automatically select the right people for your email and even ensure duplicate emails are not sent to the same person.
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Personalised Emails
Firebird emails are personal to your recipients. Our powerful merge fields enables us to include the right data for the right recipient keeping the content professional and relevant.
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Standard Email Templates
Each package comes with over 15 different email templates ready to use so you can send professional, targeted and tracked emails to key participants in your project.
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Email Editor
Our email editor allows you to customise content with merge fields, preview the emails and send test messages so you can see exactly what your recipients will see.
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Bespoke Email Templates
If you need something a little more bespoke (e.g. an email to submitters with accepted submissions with oral presentations in a specific Track), then our support team will create a bespoke email template for you to edit and send.
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| Publishing (Read more...) |
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Standard Abstract Book
Our standard abstract book produces a publish-ready word document using best-practice layout of all your accepted abstracts saving you time.
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3rd Party Cloud Integration (API)
Publish and share your project data with 3rd parties using our secure API. No more copy and paste between spreadsheets - just instant access.
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Configurable formatting for publishing
Create your own HTML template to control exactly how your abstract book, programme or proceedings will look with total control over layout and formatting.
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Programme Scheduler
Build a programme using our easy to use scheduler.
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Mobile App (additional fee applies)
Present your programme, submissions, papers and venue information using our Android and Apple compatible App. Engage your delegates before, during and after the event for a superlative user experience.
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Customisable Abstract Book
Custom the layout and content of your abstract book using our fully customisable HTML templates to control the exact look and feel of your abstract in HTML, Word or PDF format.
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| *Delegate Registration (Read more...) |
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Delegate's Dashboard
Provide delegates with more than a standard registration form. Our dashboard gives you cross-sell and upsell tools as well as enriching the user experience.
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Group or Single Delegate Booking
Make life easier for your delegates by allowing them to book multiple tickets for themselves, or on behalf of other users, all in one transaction.
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Online payments
Don't suffer delays in getting paid. We've teamed up with FoxyCart to bring you support for over 70 payment gateways enabling us to easily take payment from your delegates and pay it straight into your account.
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Early/Normal/Late fees
Control when different products are available and their price points at different times to maximise your revenue.
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Buying Rules
Add dependency between products so that some items are only available to buy if others have been purchased. E.g. Only allow student ticket holders to go the the Summer BBQ.
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Purchase Order / Offline Payments
Don't miss a sale from customers who don't have a credit card. Use our Purchase Order feature to allow your customers to make purchases and make payment later.
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| *E-Commerce |
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Commerce Dashboard
Understand your sales pipline, project revenue, popular items and much more with our commerce dashboard.
Read more...
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| Support (Read more...) |
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Service Level Agreement
No more waiting on a support team who never get back to you. Our SLAs ensure that our support team maintain the best of service all of the time.
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Helpdesk Support
Send us an email and get your request immediately logged in our helpdesk. Your job gets prioritised and actioned by our dedicated support team.
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Help Guides
Our online library of helpdesk articles provide simple and helpful instructions to help you achieve your goals
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Skype Support
Get a direct line to our support team for instant answers to those difficult or urgent issues.
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Instant Live Chat Support
Don't wait for a reply to your email. Use text messages to instantly chat with a member of our support team for quick and friendly help.
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All prices exclusive of VAT where applicable.
*Delegate registration and E-Commerce online payments are subject to a gateway handling fee PLUS your merchant account fee.
You may provide your own merchant account or use our services to manage all payments on your behalf.
Volume discounts and fixed term contracts are available – please
Contact Us for details.
