By Paul, 0 Comments
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You can now improve the experience of your users and keep them reassured that they are accessing your project and your brand with our login screen customisations.

You can now add a logo and additional text on the main login screen for users accessing your project.

LoginScreenCustomisation

Users can still use social logins like Google and LinkedIn to access their submissions, registrations and reviews but do so in the comfort that they are accessing a system under your control.



By Dan, 0 Comments
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Firebird will be exhibiting at the International Confex (28 February – 1 March 2018.  Olympia, London):

“35 years at the forefront of the events industry

It is the one event that thousands of event buyers – professional and commercial conference and exhibition organisers, corporates, agencies and associations attend to fulfil their full event needs, covering venue, destination and supplier inspiration.

Firebird will be on stand ETL15 – we would love to chat if you can make it along!  We will be talking about the benefits of Firebird, why so many PCOs have switched over to us and giving demos to those who want to see what we can do!

If you are coming to ConfEx, why not get in touch and book a time to come and see us?

If you are thinking about attending – why not, it promises to be a very interesting event!  Registration is free: https://confex-2018-splash.reg.buzz/Website

By Paul, 0 Comments
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Do you ever get a an email from your submitters, authors, delegates or reviewers where they’ve hit a problem or have a question and you wished you could see what they were looking at and exactly what page they were on so you could help them out?

Our new Help Me tool makes it easier for your users to contact you and for you to have the information you need to support them.

HelpMe1

At any time, users can click on the Help Me button to get a slide out panel giving them the chance to contact project administrators

HelpMe2

The introduction text is customisable, so you can include a phone number, links to other pages, or any other special instructions to give your users even more options for help.

Once your users have entered details of the problem and clicked on Send, you’ll get an email that includes

  • The name of the person.
  • Their email address.
  • Details of the problem they are having.
  • A screenshot of the page they are on.
  • A link to the page they are on.

HelpMe3

You can then reply directly to the user with a solution or, if required, forward it to our support team for further assistance.

That’s not all.  If you’re logged on as an administrator, use the Help Me tool to contact Firebird with details of your own problem so that we can provide fast assistance.

By Paul, 0 Comments
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We all like lots of submissions in our conferences.  But we’re not so keen on empty and incomplete submissions clogging up reports and grids and ruining your impressive conference statistics.

Whether it’s from overzealous clicking or over optimistic authors, incomplete submissions find their way into every conference.

Our new Add Submission Confirmation screen will now automatically open if submitters have any unfinished submissions.  It’ll double check whether they want to continue where they left off or if they really do want to start a new one.

This will keep the number of Incomplete Submissions down and help submitters achieve their goals of finishing a submission for your conference.


AddSubmissionConfirmation

By Paul, 0 Comments
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One of the most powerful parts of Firebird is the number of reports that can be generated to give you exactly the information that you need for your event.

Our most recent upgrade gives you even more flexibility to choose the data you want and the way you want it.

Now when you select a report you’ll be given a description of what that report contains and offered options on what data you want to include and the format that you would like.

FlexibleReporting


So, if you’re only interested in Incomplete Reviews when looking at the Submissions per Reviewer report and need the report as a PDF then now you can.