You’re privacy matters is important to us but can be difficult to understand exactly what it all means.
This page explains Firebird’s privacy and cookie policies on their websites and how it affects you.
This policy contains information about how Firebird uses your data and also information about the 3rd parties that Firebird uses to deliver their services.
Firebird delivers online conference and event management services for their customers. In providing these services, Firebird requires users to share their data with them. This includes:
Any data you choose to share with Firebird is only shared with the organisers of the conference and is not shared with anyone else except as required to deliver our own services.
We take great care to keep any information you submit to us safe and store your data in Microsoft Azure data centres.
See our Terms for more information about how we use your data and the rights you grant us and our customers over your data.
Firebird partners with Auth0 for the provision of sign up and log in services.
We collect detailed metrics to analyse visits to our websites using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer.
All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
We use online chat software to support our customers on some of our websites. We collect information about the visitor including their IP address and their chat history through our third party supplier.
The information we collect helps us understand and support our customers.
These services allow us to provide social login and similar features which we use on our websites.
They do not share your secure data with us and we don’t request any of your personal information from them except for your email address and name.
The use of social media services is purely to improve the user experience for you.
You have the ability within the social network provider to control the data you share with 3rd parties.
These social networks are liable to change their policies and you are encourage to keep up to date with any changes that may affect your data being shared with others.
Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
We may send you emails including:
You have the ability to opt out of some aspects of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
We use a variety of payment providers to bill for our products online.
These companies will have access to your personal and payment information. When paying by credit card, Firebird NEVER have any access to your credit card details.
The third parties we use for collecting payments are:
We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.
Firebird take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course you are responsible for keeping your password and user details confidential. Nobody at Firebird will ever ask you for your password, so please don’t trust anybody asking you for it.