The data we collect and process about you may include your name, IP address and email address. Depending on our customer’s requirements, we may collect other other personal data from you as part of our services.
We also collect and store information about how you use of our services including log and transaction histories.
We process your personal data for the purpose of delivering software services to our customers.
We use our logs and transaction histories to fulfill our accountancy and/or legal obligations and to improve our services.
Your personal data may be supplied to us by you or by a 3rd party such as:
NOTE: Social Login providers do not share your secure data with us and we don’t request any of your personal information from them except for your email address, name and avatar.
Your personal data may be shared with:
Your personal data will only be retained by us for as long as is required to deliver our service to our customers or for as long as necessary in accordance with applicable laws.
In some cases, your personal data may be retained for up to 7 years. We may not be able to delete your data before this period expires due to our accountancy and/legal obligations. We may also keep your personal data for research or historical purposes.
You have the following rights with respect to your personal data:
Firebird takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course, you are responsible for keeping your password and user details confidential. Nobody at Firebird will ever ask you for your password, so please don’t trust anybody asking you for it.
The General Data Protection Regulation ensures that we have valid reasons for processing your personal data and that these are stated on our privacy notices.
We process your personal data in ways that are necessary to acheive our customers's objectives and in a way that you would reasonably expect us to process your personal data.
You have the right to lodge a complaint about how we process your personal data with the Information Commissioner’s Office.
This policy was last updated on 22nd May 2018.
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