Each page in the Firebird software has a Help Me button to enable you or your end-users to request help.This tool sends details of the problem and a screenshot to help support staff quickly understand and resolve the problem.
For non-administrators (e.g. Reviwers, Delegates etc), the Help Me tool can also be configured to send the request direct to your project team.
Every event is different and it can be confusing knowing what you need for your particular project.
We also understand that for first timers, the entire process can be extremely daunting which is why we provide more than software. For us, it's about giving you a personalised service too.
Come and talk to our experts who have personally supported thousands of events across every imaginable industry and academic subject.
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