Once Draft messages have been created, they can be sent out to Recipients.


See Create to find out how to create Draft messages.

Afer the messages have been created, the Send button will be availabe on the View Message Template screen.

The message template page after the messages have been created.

Click the Send button at the top of the page to open up the Send panel:


The number of messages to be sent is clearly displayed in the information well at the top of the panel.

Check the infomration and click on Send to send the messages.


Once the send button has been pressed, it cannot be undone. Make sure you are sure that the right emails are being sent out to the right people.

Monitoring Progress

Once emails are sent, their progress can be monitored in the following ways:

  • The Message Template View page will show the status of each message created by the template.
  • The Messages grid shows the individual status of each message.
  • The Communications Dashboard has feeds indicating message progress.

Some messages will not get through to their intended recipients. See Troubleshooting.